Teenage Students Raising Hands

STUDENT IT HELP

In this section, we have compiled some of the frequently asked questions that we’ve received over the years. If there’s something that we missed, please reach out and a member of our staff will get in touch with you.

 

Students or parents facing school-related technology issues may receive assistance by call, email or live chat. The bilingual student Student Help Desk is available from 7 a.m. to 8 p.m.  Monday through Friday (except holidays)

PHONE:
(866) 552-0486

LIVE CHAT: 
https://support.customms.com

EMAIL: 
studenthelpdesk@springfieldpublicschools.com

QUICK REFERENCE GUIDES

UNIFIED CLASSROOM: GRADES 6-12TH

How to Navigate in UC.pdf
How to Access and Submit Assignments in UC.pdf
How to Access Class Pages in UC.pdf
How to Communicate with Teacher in UC.pdf
 > How to Complete an Assignment in UC (Student).pdf

Visit our YouTube channel
SPS Family IT Support
for "How To" videos on student applications.

413-787-7424

1300 State Street Springfield, MA 01109

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